Thank you getting in touch with the Epilepsy Research Institute. We take all complaints and feedback seriously and will work with you to resolve your issue as soon as possible.
We’ll acknowledge your complaint within three working days and aim to provide a full response within 20 working days. If we need more time, we’ll keep you informed.
The information you provide will be treated in confidence and in line with our privacy policy. It will only be used to investigate and respond to your complaint.
Your feedback helps us learn and improve how we support people affected by epilepsy. Thank you.
